Terms and Conditions
Last Updated: 16/05/2026
1. Introduction
These Terms and Conditions govern the use of Triple J Receptionist and any services provided by Triple J Group Ltd.
By using this website or engaging our services, you agree to these Terms and Conditions.
If you do not agree, please do not use this website or our services.
2. Company Information
Triple J Receptionist is operated by:
Triple J Group Ltd
United Kingdom
Website: https://www.triplejreceptionist.co.uk
Email: support@triplejreceptionist.co.uk
3. Our Services
Triple J Receptionist provides AI-powered receptionist, customer support, administrative, onboarding, and communication support services for businesses.
Services may include:
- AI call answering
- Customer support systems
- Appointment booking assistance
- Enquiry handling
- Admin and onboarding support
- Automation tools
- Business communication support
Specific services, pricing, deliverables, and support terms will be outlined separately in client agreements or proposals.
4. Website Use
You agree to use this website lawfully and responsibly.
You must not:
- Use the website for illegal purposes
- Attempt to gain unauthorised access to systems
- Upload harmful or malicious content
- Interfere with website security or functionality
- Copy or misuse website content without permission
We reserve the right to restrict or terminate access where misuse occurs.
5. Intellectual Property
All website content, branding, text, graphics, designs, logos, systems, and materials are owned by or licensed to Triple J Group Ltd unless otherwise stated.
You may not reproduce, distribute, modify, or commercially use any content without written permission.
6. AI Services Disclaimer
Our AI-powered systems are designed to support business operations and customer communication. While we aim to provide reliable and accurate services:
- AI systems may occasionally produce errors or misunderstandings
- Responses may require human review or oversight
- Clients remain responsible for final business decisions and customer outcomes
- We do not guarantee uninterrupted or error-free service at all times
Clients are encouraged to review and monitor AI-assisted interactions appropriately.
7. Client Responsibilities
Clients using our services agree to:
- Provide accurate information
- Use services lawfully
- Maintain appropriate oversight of business communications
- Ensure compliance with their own industry regulations
- Not use our systems for unlawful, harmful, discriminatory, or misleading purposes
8. Payments and Agreements
Payment terms, pricing, setup fees, support terms, and service scope will be outlined within individual client agreements, invoices, or proposals.
Failure to make payments may result in suspension or termination of services.
9. Limitation of Liability
To the fullest extent permitted by law, Triple J Group Ltd shall not be liable for:
- Indirect or consequential losses
- Loss of profits or revenue
- Business interruption
- Data loss
- Errors resulting from third-party systems or integrations
- Temporary service downtime
Our total liability relating to services shall not exceed the amount paid by the client for the relevant service period, unless otherwise required by law.
10. Third-Party Services
Our services may integrate with third-party platforms, software, or tools.
We are not responsible for:
- Third-party outages
- Platform changes
- External software failures
- Third-party privacy or security practices
Clients may also be subject to separate third-party terms and policies.
11. Data Protection and Privacy
We handle personal data in accordance with our Privacy Policy and applicable UK data protection laws.
Please refer to our Privacy Policy for full details.
12. Termination
We reserve the right to suspend or terminate services where:
- Terms are breached
- Payments remain unpaid
- Services are misused
- Illegal or harmful activity is identified
Clients may terminate services according to the terms outlined within their service agreement.
13. Changes to These Terms
We may update these Terms and Conditions from time to time.
Updated versions will be published on this page with the revised date.
14. Governing Law
These Terms and Conditions shall be governed by and interpreted in accordance with the laws of England and Wales.
Any disputes shall be subject to the jurisdiction of the courts of England and Wales.
15. Contact Information
If you have any questions regarding these Terms and Conditions, please contact:
Triple J Group Ltd
Email: support@triplejreceptionist.co.uk
Website: https://www.triplejreceptionist.co.uk