AI Disclaimer

AI-Generated Responses

Our systems use artificial intelligence to assist with customer communication, information gathering, scheduling, support and operational tasks. While we aim to provide reliable and helpful responses, please be aware of the following:

• AI systems may occasionally misunderstand, misinterpret or generate inaccurate information
• Responses may not always reflect human judgement or context perfectly
• AI-generated interactions should not be considered professional, legal, financial, medical or regulated advice
• Human oversight may still be required depending on the nature of the business and service being provided

No Guaranteed Outcomes

We do not guarantee specific business results or performance outcomes. In particular, we make no guarantee of:

• Specific business results or increased sales or conversions
• Error-free responses or continuous uninterrupted service
• Complete accuracy in all interactions

Results may vary depending on business setup, customer input, third-party systems and integrations, industry requirements, and internet or technical conditions.

Client Responsibility

Clients remain responsible for their business operations and compliance at all times. This includes:

• Reviewing AI-generated communications where appropriate
• Ensuring compliance with industry regulations
• Monitoring customer interactions
• Verifying important information
• Making final business decisions

AI systems are designed to support business operations, not replace professional judgement or oversight.

Third-Party Platforms & Integrations

Our services may integrate with third-party tools, software or platforms including phone systems, booking systems, CRMs, messaging platforms, AI providers and automation tools. We are not responsible for:

• Third-party outages or service interruptions
• Platform limitations or external software changes
• Third-party security or privacy practices

Service Availability

Although we aim to maintain reliable services, we cannot guarantee uninterrupted availability at all times. Disruptions may occur due to maintenance, technical issues, third-party platform downtime, internet disruptions or system updates.

Limitation of Liability

To the fullest extent permitted by law, Triple J Group Ltd shall not be liable for indirect or consequential losses, business interruption, loss of profits or revenue, customer disputes arising from AI interactions, data loss caused by third-party systems, or temporary downtime or technical issues.

Clients use AI-powered services at their own discretion and responsibility.

Changes to This Disclaimer

We may update this AI Disclaimer from time to time to reflect operational, legal or technological changes. Updated versions will be published on this page with the revised date.

Contact Us

If you have any questions regarding this AI Disclaimer, please get in touch with us directly.